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International Shipping Policy

We will ship products anywhere in the world! (See restrictions below). In fact, we ship products to International Destinations everyday.

Due to widely varying local customs practices, NatureCoop cannot guarantee that your order will be allowed into your country by the customs department. It is your responsibility to check you countries policy. Credits can only be issued after the product has been returned to our warehouse.

We will gladly accept and process your credit card or International Money Order or Check drawn in US Funds through a US Bank.

We apologize but we can NOT accept foreign money orders or checks drawn on non-US banks. Please inquire at your local bank about how you can get an International Money Order or Check "drawn in US Funds through a US Bank." If you have any questions regarding payment for international orders, please email us today at

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Shipping Method

Destination

Cost

Delivery Time

Deutsche Post, DPD

Canada

Based on weight of shipment and destination country

5-10 business days

Deutsche Post, DPD

Most European Countries

Based on weight of shipment and destination country

5-10 business days

Deutsche Post, DPD

Rest of World (see limited restrictions below)

Based on weight of shipment and destination country

5-10 business days, highly dependent on location.

International Orders: Orders are shipped via Deutsche Post Global Priority Packet Service.  You will be charged based on the weight of your order as calculated using the Deutsche Post shipping rates. We provide different rates for Canada, Europe and the Rest of the World. This shipping charge will appear as an estimate in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount.  Upon shipment of your order, you will be emailed a shipment confirmation so you know that your order has shipped. Buyer is responsible for all taxes, duties, tariffs and customs laws in Buyer's country. All prices quoted within our site are in US funds.

Heavy Weight Shipping Surcharge:  Some heavy items incure a shipping surcharge. Orders in excess of 50lb maybe specially quoted to obtain the best price.

Buyer is responsible for all taxes, duties, tariffs, and customs laws in the Buyer's country (see additional restrictions below).

International Shipping Restrictions:

  1. We cannot be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
  2. Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer's responsibility to check with their Customs office to see if their country permits the shipment of our products to their country. A 25% restocking fee will be applied to orders returned by customs as "illegal to import."
  3. If for any reason the package is seized by Customs Officials, we will not issue a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, the customer is still responsible for any shipping charges. A 25% restocking fee will be applied to orders returned by customs as "unclaimed."
  4. The customer pays actual shipping charges based on the weight of the package. Shipping charges alone are frequently 50% to 100% of the total cost of the products.
  5. The customer is responsible for any losses from the point of shipment. After we place the items with our international shipper we do not have direct control.
  6. Prepayment is required. Payment must be by credit card, US money order, or personal check drawn on US bank.
  7. The customer is responsible for any duties or taxes that may apply. Please Note: All prices quoted within our site are in US funds.

Customs charges and declarations

Based on the country into which you are sending the products, you may incur customs charges levied at the time your package reaches the destination country. You are responsible for these charges. These charges or import duties may be due at the time the package is retrieved by the recipient. If you fail to pay them once your order reaches your nation's customs offices, we will bill your credit card for them. Customs charges are typically based on the actual value of your order, which will be based on the commercial invoice that accompanies your order. The recipient will also be responsible for any additional charges for customs clearance. Certain countries impose restrictions and require special licenses/forms for the import of nutritional products. Customs policies vary widely from country to country, so please contact your local customs office for further information. Where documents are required prior to shipment, NatureCOOP.com will ship products once the documents have been received via facsimile or mail. Also, consult the table below to see if we currently ship to your country.

Due to a variety of customs procedures, prohibitive cost, or U.S government restrictions, we temporarily do not ship to the following countries, at this time:

Afghanistan, Albania, Algeria, Andorra, Angola, Anquilla, Antarctica, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegowina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgara, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Christmas Islands, Cocos (Keeling) Islands, Columbia, Comoros, Congo, Cook Islands, Cote D'ivoire, Croatia (Hrvatska), Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, , Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, France, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hungary, India, Indonesia, Iran (Islamic Republic of), Iraq, Italy, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic of, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Oceana, Oman, Pakistan, Palau, Papua New Guinea, Paraguay, Philippines, Pitcairn, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Slovakia (Slovak Republic), Slovenia, Solomon Islands, Somalia, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Syrian Arab Republic, Tajikistan, Tanzania, United Republic of, Togo, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Wallis and Futuna Islands, Western Sahara, Yemen, Yugoslavia, Zaire, Zambia, and Zimbabwe.

Troubles Ordering?

If you are getting an error message when trying to order, please review how you entered your zip code/postal code. If you have any questions regarding our shipping policies or if you are having trouble ordering, please email us at:

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The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Always seek the advice of your qualified physician or other health care provider with any questions you may have regarding a medical condition. Never disregard or delay in seeking medical advice because of something you have read on this site. NatureCoop is a registered trademark of Natural Health Formula, Inc. All rights reserved.